Frequently Asked Questions

Transcripts for UCalgary students and alumni are only available through the Office of the Registrar. Click the button below to order your transcripts through the Office of the Registrar. Please note that you will need your eID to order them. If you can’t remember your password, please reach out to itsupport@ucalgary.ca or call 403-210-9300.

If you need specific information not otherwise outlined on a transcript, please connect with the Office of the Registrar at registra@ucalgary.ca.

If you are a graduate of the Faculty of Nursing, please connect with them directly. 

Thanks for staying in touch! You can update your contact details via our online contact update form.

The UCalgary email address you had when you were a student will be deactivated one year from the last day of your final semester. If you are an active staff member, access will end at termination date of employment. However, UCalgary alumni are welcome to create their own alumni-exclusive email address.

Please be sure to export any necessary emails and documents from your ucalgary.ca email account as it will no longer be available once deactivated. 

Departing staff are not eligible to keep their ucalgary.ca account after termination, regardless of former student or alumni status.

The University of Calgary is deploying multi-factor authentication (MFA) to all faculty, staff, student and alumni email accounts.

Multi-factor authentication protects your account and your data from unauthorized access by requiring anyone with UCalgary credentials to present two methods of authentication:

•     Something secret that you know:  your password
•     Possession of a device known to the University:  typically, your mobile device

An alumni card is a UNICARD for alumni and is needed to access on-campus computers and the Active Living gym on campus.

Alumni are required to submit a selfie in order to get their UNICARD. Alumni may email the UNICARD office with their name, photo (.jpg, .jpeg, or .png photos only), and UCID number and we will print the card. When taking the photo, please use the following as guidelines to ensure the photo is accepted:

• Are well lit and in focus.
• Have not been edited or retouched.
• Are against a plain neutral background.
• Contain you and only you.
• Are taken with head and shoulders facing the camera.
• Leave blank space for us to crop as needed.

Alumni will also need to call or email the Campus Service Office to verify their affiliation before coming in to have their card printed. The Campus Service Office is located in the main lobby of International House and can be contacted at (403) 220-8300 or unicard@ucalgary.ca.

Please visit our on-campus benefits page to learn more about the services and discounts available to alumni.

Alumni can access a select number of research databases and online journals through the university library by using a alumni.ucalgary.ca email account. Due to the pricing structure of many online academic resources, it is cost prohibitive to extend access to all online databases and journals after graduation.

You can search for fellow UCalgary alumni who live locally by visiting the UCalgary alumni section on LinkedIn and searching for your city under ‘Where They Live’ to filter alumni by region.    

Please be sure to update your contact information to ensure that you receive invitations to UCalgary alumni events held in your area.

UCalgary alumni can access free virtual career support sessions with an alumni career coach or advisor.